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What should I do if I detect a gas leak?

If you smell gas or notice a gas leak, immediately call your network operator.

SUDenergie Emergency Hotline:

55 66 55 66 or 24 66 16 11

 
What to do if you smell gas inside the building:
  • Open all the windows to create a draught 
  • Turn off the main gas tap and leave the building 
  • Warn others in the building (do not ring any doorbells) and leave the building
  • Call the network operator as soon as you have left the building
  • Do not light a match under any circumstances 
  • Do not smoke or use a lighter 
  • Do not switch on any electrical appliances or lights 
  • Do not use any phones in the building

 

What to do if you smell gas outside the building:
  • Close all doors and windows in nearby buildings
  • Do not light a match under any circumstances
  • Do not smoke or use a lighter
  • Do not switch on any electrical appliances or lights
  • Do not use any phones in the building
  • Warn others in the building (do not ring any doorbells) and leave the building
  • Call the network operator as soon as you have left the building